Last updated: Sep 04, 2024

This Purchase Policy outlines the terms and conditions for purchasing FlixPal. By making a purchase, you agree to these terms.

Product Information

Product Description: FlixPal is a video downloader for personal use, allowing users to download videos from various websites, including Netflix, Disney Plus, Prime Video, etc.

System Requirements:

• Windows:
  • Windows 7 or later (32/64 bit)
  • Intel i3 or higher
  • 4GB of RAM or more
  • 40GB of free hard disk space or more
• macOS:
  • macOS 10.10 or later
  • Core 2 Quad or higher
  • 4GB of RAM or more
  • 40GB of free hard disk space or more

Pricing and Payment

Pricing: All prices are in USD and are subject to change. Current subscription plans:

Bundle Product: FlixPal provides 3 types of bundle products, including Video Downloader, MPD Downloader, M3U8 Downloader.

Payment Methods: Payments are accepted through secure payment processors.

Payment Security: All transactions are securely processed to protect your financial information.

Order Process

• Choose the FlixPal product you want (e.g., FlixPal Netflix Downloader).
• Select your preferred subscription plan (Monthly, Annual, or Lifetime).
• Review your order and proceed to the secure checkout page.
• Enter your payment details and complete the purchase.
• You'll receive emails with your order confirmation and activation instructions.

Delivery of Products

The product you purchased is bound to the email you use while purchasing FlixPal.

If you purchased FlixPal without an existing account:

• You will receive an activation email.
• Follow the steps in the email to activate your FlixPal account.
• Once activated, download FlixPal from our official website and authorize your account.

If you purchased FlixPal with an existing account:

• You can directly download FlixPal from our official website.
• Launch the application and authorize your account using your existing credentials.

Account Authorization

• After installation, launch FlixPal and click the Authorize button.
• Sign in using the email and password associated with your FlixPal account.
• Once authorized, you can enjoy all the purchased features of FlixPal.

Refunds and Cancellations

Refund Policy:

• Monthly and Annual Plans: 7-day money-back guarantee
• Lifetime Plans: 14-day money-back guarantee

Cancellation Policy: You can cancel or pause your subscription plan at any time. The cost for the current period will be deducted, but no charges will apply for subsequent periods.

Please refer to our full Refund Policy page for more detailed information on accepted and unaccepted refund situations.

License and Usage

• License: Purchase grants a non-exclusive, non-transferable license for personal, non-commercial use only.
• Usage Restrictions: Users must comply with all applicable laws and regulations. Modifying, reverse engineering, or creating derivative works is prohibited.

Customer Support

• Support Availability: We provide customer support through our website within 48 working hours.
• Contact Information: For support, please visit our website's Contact Us page.

Privacy and Security

• Data Collection: We collect and process user data in accordance with our Privacy Policy.
• Security Measures: We implement standard security measures to protect your personal information.

Trademarks and Ownership

Any third-party trademarks used on this website are the property of their respective owners. All related logos and images, including but not limited to Netflix, Disney Plus, Prime Video, Hulu, Max, and more, are registered trademarks of their own. FlixPal is not owned by or affiliated with them or any of those companies.

Changes to This Policy

We may update this Purchase Policy periodically. Any changes will be posted on this page.